Many times the question is asked. How can you offer a 7 Day stay alive, arrive alive guarantee? It's simple, our livestock is the the best quality coming into the country and we hand pick the very best specimens for our online customers. We also ship directly to you from point of entry into the U.S. When you buy from your local fish store (and other online dealers), your new purchase most likely has been shipped to a wholesaler, then shipped to the store and then bagged a third time when taken home by you. Too many questionable water systems on the way to your aquarium! Our systems use natural ocean water and the fish are bagged one time only and shipped directly to you, our valued customer.
Some retailers/on-line suppliers claim they are direct importers but in fact they just drive around L.A. to different wholesalers collecting the fish needed for that days shipments. If they are not located in Los Angeles, all of their South Pacific stock is transshipped to them suffering many many hours in transit, often arriving in extremely poor, weak condition. We definitely have the finest, healthiest fish and inverts available on-line and we know how to get them to you in the best condition. Now you know, the REST OF THE STORY!